PAY ON DELIVERY · Estimated dispatch 24–48h
[email protected] · Mon–Fri 09:00–18:00 CET
How preparation, courier delivery, delays and parcel checks are handled.
We deliver to addresses accepted during confirmation. Remote or restricted areas may require additional time or may be unavailable.
Orders are prepared after acceptance and verification. The usual estimate is 24–48 working hours, excluding weekends and public holidays.
Seasonal volume, weather, transport disruption, incorrect addresses and recipient absence may cause delay.
The customer must provide a complete accessible address and valid contact details.
The courier may make one or more attempts or leave collection instructions.
Check parcel count and visible packaging condition. Photograph damage before opening.
Risk passes to the consumer upon physical receipt, subject to applicable law.