PAY ON DELIVERY · Estimated dispatch 24–48h

[email protected] · Mon–Fri 09:00–18:00 CET

COMFORT · CARE · EVERYDAY EASE
DATA PROTECTION

Privacy Policy.

How Homeliora processes personal data for orders, support and website use.

1. Controller

Homeliora S.r.l., Via Esempio 67, Firenze (FI), Italy, EU VAT IT91530820124. Contact: [email protected].

2. Data collected

We may process identification, contact and delivery data, order records, communications, support evidence, technical logs and cookie preferences.

3. Sources

Data comes from the customer, website use, couriers and providers involved in contract performance.

4. Purposes and bases

We process data to manage orders, deliver goods, provide support, comply with law, prevent fraud and defend claims. Optional marketing relies on consent where required.

5. Required data

Without necessary information, we may be unable to perform the contract.

6. Recipients

Data may be shared with IT providers, couriers, support providers, advisers and authorities as necessary.

7. International transfers

Where data leaves the EEA, appropriate transfer mechanisms and safeguards are used.

8. Retention

Data is retained for statutory periods and as necessary for support, security and legal claims.

9. Security

Reasonable technical and organisational safeguards are used, although no system is absolutely secure.

10. Rights

Applicable rights may include access, rectification, erasure, restriction, portability, objection and withdrawal of consent.

11. Complaints

Individuals may complain to the competent supervisory authority.

12. Automated decisions

We do not ordinarily make legally significant decisions solely by automated means.

13. Children

The website is not directed to children and orders require legal capacity.

14. Updates

This notice may be updated. Last updated: 13 November 2026.