Payment on delivery
The confirmed total is collected by the courier when the parcel is delivered, including disclosed delivery cost.
Collection methods
Depending on courier and area, payment may be accepted in cash and/or through an electronic terminal.
No advance card payment
Homeliora does not request card details by email, messaging applications or telephone. Never share PINs or security codes.
Order verification
We may verify product, quantity, recipient and address. Suspicious or unverifiable orders may be declined.
Refunds
Where a refund is due, support agrees a traceable method appropriate to the circumstances.