Legal guarantee
Consumers benefit from the legal guarantee of conformity. Commercial statements do not limit statutory rights.
Reporting an issue
Send order reference, product name, delivery date, description and clear photos or video. Do not dismantle electrical products.
Heated mattress topper
- Lay flat without folds, creases, pins or heavy objects.
- Use only with the supplied controller and compatible bedding.
- Do not use when wet or with damaged cables.
- Follow instructions regarding overnight use and vulnerable users.
- Disconnect and cool fully before folding or storage.
Portable clothes dryer
- Respect garment and appliance load limits.
- Use in a ventilated dry area with clear air openings.
- Keep away from curtains, water and flammable products.
- Do not dry items contaminated with oils or solvents.
- Allow complete cooling before packing away.
Wall-mounted climate heater
- Maintain the stated clearance from ceilings, furniture and textiles.
- Never cover air inlets or outlets.
- Use appropriate wall fixings and a compatible power outlet.
- Keep away from baths, showers and wet areas unless expressly rated.
- Stop use if overheating, unusual smell or cable damage occurs.
Exclusions
Misuse, unauthorised modification, unsuitable storage, accident and ordinary wear are not lack of conformity unless law provides otherwise.